FAQ

Frequently Asked Questions

Got questions? We’ve got answers. Find what you need below about orders, shipping, products & more.

I need to change my order!

If you’d like to make a change to your order, including your shipping address, send us an email at hello@smackinsunflowerseeds.com as soon as you can! We’ll do our best to catch your order before it ships out. 

Help! My package is missing or didn’t arrive!

If your package has been marked as delivered but you don’t see it on your doorstep, email us at hello@smackinsunflowerseeds.com and we’ll help track it down! 

Can I edit or cancel my order once it’s been placed?

Hurry! There’s only a short window of time for us to edit or cancel your order. Email us at hello@smackinsunflowerseeds.com and we’ll do our best. 

What is your "100% Happiness Guarantee"?

SMACKIN' customers: If you don’t 100% love your sunflower seeds, we’ll give you a refund on your first order (up to 1 case). Refunds are eligible within 30 days of the order date. 

Are your products made in the United States?

Yes! Our products are sourced and made in small-batches in the United States. 

How do I place a wholesale order?

Thank you for your interest in carrying SMACKIN’. Please create a new account for our wholesale portal. SMACKIN’ requires a 12 business day lead time from the date of receipt of all orders by our office. Free shipping on all United States orders. International orders are subject to shipping and custom fees. 

I have a food allergy — can I eat SMACKIN'?

Maybe! Our products are processed in a facility that may also process peanuts, tree nuts, wheat, soy, milk or eggs. Garlic Parmesan contains dairy and our Cinnamon Churro contains real cinnamon.

Are SMACKIN' sunflower seeds gluten-free?

All of our unique, bold flavors are gluten-free **except** for Sour Cream & Onion and Teriyaki which contain enriched wheat flour. 

How big is a pack of sunflower seeds?

Our sunflower seeds are available in two bag sizes: 1.5 oz single serve bag and 4 oz resealable bag. 1.5 oz bags are available in packs of 6, 11, 36, and 54. 4 oz bags are available in packs of 8 and 12.

Is SMACKIN' available in stores?

We are available in stores nationwide! Please visit our Store Locator to find the nearest store to you.